AN ANALYSIS OF CREATIVITY AND INNOVATION TRAINING IN ORGANIZATIONS
Bruce D. Fischer Elmhurst College Rasoul Afifi Northeastern Illinois University ABSTRACT There is a growing need for training in creativity and innovation in organizations. A wide range of training materials are available but their value is not easily determined. This study evaluated different types of training that exist for a range of creativity and innovation […]
THE UNIVERSALITY OF LEAN MANAGEMENT CHALLENGES IN THE GLOBAL ENVIRONMENT
Yunus Kathawala Nabeel Sawalha Gulf University for Science and Technology, Kuwait ABSTRACT This study aimed at melding the work of social scientists together with the Japanese lean management principles. It explored different culture attributes and how those differences relate to lean principles. It also explored the best strategy for lean implementations within these differing cultural […]
FROM CRADLE TO GRAVE: ARE THERE DIFFERENCES IN THE LEADERSHIP STYLES OF THE FOUR GENERATIONS OF EMPLOYEES IN AMERICA?
Steven V. Cates Kevin A. Cojanu Susan B. Pettine Kaplan University ABSTRACT The main purpose of this research is to determine whether there are differences in the leadership styles of the four different generations (Traditionalists, Baby Boomers, Generation X, and Generation Y) in the U.S. A convenient sample of working college students taking a course […]
SIX SIGMA: CAN ENGINEERING PRINCIPLES IMPROVE HEALTHCARE PROCESSES?
Priti Laxmi Josephine Sosa-Fey Chin-Yen Alice Liu Texas A&M University-San Antonio Darpan I. Patel University of Texas Health Science Center-San Antonio ABSTRACT The delivery of health care services falls short of providing quality care that is affordable, safe and consistently reliable. Six Sigma and Lean methods for quality improvement have spanned the field of healthcare […]
THE IMPACT OF SERVANT LEADERSHIP ON JOB BURNOUT AMONG EMPLOYEES OF A CHRISTIAN HOSPITAL
Jerry L. Chi Grace C. Chi Andrews University ABSTRACT Servant leadership reflects the Christian values and Biblical principles of providing service to others. The effects of servant leadership on employees are not known. The purpose was to examine whether the practice of servant leadership in a Christian hospital improves effectiveness and/or decreases job burnout among […]
NATIONALIZATION OF LABOR MARKET IN SAUDI ARABIA: A FOCUS ON HOSPITALITY AND TOURISM
Muhammad Sadi Muhammad Al-Buraey Rehan Mustafa King Fahd University of Petroleum & Minerals ABSTRACT This study investigates the nature and implementation of the newly enacted job nationalization policy known as the “Nitaqat” scheme in the hospitality and tourism sector whereby the government of Saudi Arabia moves to boost nationalization of the labour market to ensure […]
PLANNING AND FORECASTING: FINDINGS FROM SMALL AND MEDIUM SIZED ENTERPRISES
Arturo Rodriguez Eugenie Goodwin Melissa V. Melancon University of Louisiana at Monroe ABSTRACT Public companies, such as those in the S&P 500 index, are required to provide estimates of future growth and performance and are able to effectively forecast revenues using quantitative forecasting techniques such as moving average, regression, and exponential smoothing. The managers of […]
THE IMPACT OF QUALITY MANAGEMENT SYSTEMS ON ORGANIZATIONAL PERFORMANCE IN SMALL AND MEDIUM SIZED ENTERPRISES IN NORTHEAST IRAN
Nasser Poursaied Islamic Azad University of Semnan, Iran Mildred Golden Pryor Texas A&M University-Commerce Azim Zarei Semnan University, Iran ABSTRACT Small to Medium-sized Enterprises (SMEs) have attracted a lot of interest as the basis for economic growth in different countries around the world. Undoubtedly, the success of these enterprises depends on providing high quality products […]
THE ROLE OF GENDER IN BUSINESS NEGOTIATIONS
Farideh A. Farazmand Lynn University Yu-Te Tu Chungyu Institute of Technology ABSTRACT This study addresses the role of gender in business negotiations. With expanding managerial roles of women in business and public organizations, the issue of gender differences in negotiation outcomes is the focus of this research. Previous research on the issue of gender differences […]
WOMEN’S REPRESENTATION IN THE HOTEL INDUSTRY
Candace Blayney Karen Blotnicky Mount Saint Vincent University ABSTRACT As part of a larger study, this paper explores female representation in large international hotel companies and hotel associations. Descriptive results were found by exploring web sites of major hotel associations and groups to determine women representation. The findings indicate that Canadian hotel associations have less […]
