EMOTIONAL AND CULTURAL INTELLIGENCES AS ANASSESSMENT TOOL FOR RECRUITING, SELECTING AND TRAINING INDIVIDUAL CANDIDATES

Nick Daher

Florida Institute of Technology 

ABSTRACT

Two emerging constructs, emotional intelligence and cultural intelligence, are considered as an effective assessment tool for recruiting, selecting and training individual candidates. Research suggests that both constructs have positive relationships with job performance, organizational climate, leadership emergence, flexibility, adaptation, adding value, and improving effectiveness across borders (Alon & Higgins, 2005). This study elaborates on each construct’s definition, measurement instrument, training steps, applications for expatriates and in- patriates, pre-departure and post-arrival training. In addition, this study provides implications for practitioners in their applications for global leaders and in social and interpersonal competencies programs. Finally, this study provides examples about corporate best practices, cross-cultural leadership practices, cultural clusters that assess the role of the two constructs in leadership across cultures and in preventing applicants from faking their scores.