INFORMATION TECHNOLOGY: THE ENGINE OF SUPPLY CHAIN SUSTAINABILITY, AN EXPLORATORY CONCEPT

Charles A. Briggs
Southern University at New Orleans
ABSTRACT
In today’s globally connected and dynamic markets, companies are making every effort to improve their organizational competiveness to achieve a sustainable competitive advantage while meeting the changing global market requirement. The emergence of information and communication technology (ICT), such as Electronic Data Interchange (EDI), Radio Frequency Identification (RFID), the Internet, World Wide Web (WWW) and other range of related ebusiness technologies, has created new opportunities and threats to logistics and supply chain performance. The effective use of Information Technology in the supply chain is its ability to share information within the supply chain partners. Therefore, managing information flow in an interorganizational context has become critical to overcome the increasing complexity of buyer and supplier relationship. Despite these challenges and threats many companies are thriving